Sunday, January 5, 2020

The Levels Of Field Managers And Their Relationships

The 4 Levels of Field Managers and their Relationships Multi unit enterprises are large corporations that own or manage several stores around the country. For example Target, Walmart, Home Depot, large hotel chains like Marriott and car dealerships. How do this corporations manage such an extensive number of stores? How do they all look and act the same? According to David A. Garvin and Lynne C. Levesque authors of the HBR article The Multiunit Enterprise, these large corporations need a hierarchy of field managers that will effectively lead all stores. To manage large enterprises there needs to be a certain order, this is where the different management hierarchies come in. Every single step up the ladder has a larger responsibility and more control over benchmarks and setting goals. However, you can never forget that it’s a team effort. It’s about strengthening relationships to be able to work together and communicate effectively. There are four levels of field managers; store manager, district managers, regional vice presidents and divisional heads. Although this might vary from industry to industry this is believed to be true for the majority of large corporations. Store managers: are responsible for both the day to-day operations and the execution of new initiatives. Although they have several goals based on their performance such as financial targets, customer service benchmarks and employee satisfaction goals but they have little say in setting those goals. On theShow MoreRelatedCareer Goals For A Professional Career Goal976 Words   |  4 Pagesbring to the organization. Below is a professional goal statement for a Client Relationship Professional: Engaging Client Relations Manager adept at evolving complex client proposals. Expertly skilled in various business operations including client billing conflict resolution and the implementation of effective business policies and procedures. 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